Terms of Service
Welcome to Arden Street. These Terms of Service ("Terms") govern your access to and use of our website, services, and products (collectively, the “Services”). By using our Services, you agree to be bound by these Terms. Please read them carefully before using the website or making a purchase.
1. Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to use this website. By using our Services, you confirm that you are legally eligible to enter into binding contracts.
2. Products and Services
Arden Street offers pet wellness products designed to support animal eye health. While we provide educational information, our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a licensed veterinarian before starting any new supplement.
3. Medical Disclaimer
Information provided on our site is for general educational purposes and should not replace professional veterinary advice. The use of our products should be based on your pet's individual health needs and with guidance from a veterinarian.
4. Orders and Payments
We accept major payment methods through our secure checkout process. By placing an order, you agree to provide accurate billing, shipping, and contact information. We reserve the right to refuse or cancel orders at our discretion.
5. Shipping & Delivery
Shipping timelines are estimates and may vary based on location, demand, and external factors. We aim to dispatch all orders promptly. Delays beyond our control (e.g., customs, postal disruptions) do not constitute grounds for cancellation.
6. Returns & Refunds
We stand behind the quality of our products. If you are not satisfied, please review our Return Policy for information on requesting a return, refund, or exchange. Refunds are issued based on the condition and timing of the return.
7. Intellectual Property
All content on this site, including logos, images, product names, and text, is the property of Arden Street or its licensors and protected under intellectual property laws. You may not reproduce, distribute, or use any materials without our written consent.
8. Privacy
Your privacy is important to us. Please refer to our [Privacy Policy] to understand how we collect, use, and safeguard your personal information.
9. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the content, policies, or practices of these external sites and encourage you to review their terms before engaging.
10. Limitation of Liability
To the fullest extent permitted by law, Arden Street shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our Services or products.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Continued use of the Services after changes are made constitutes your acceptance of the updated Terms.
12. Contact Us
For any questions regarding these Terms, your order, or our Services, please contact us at:
📧 info@ardenstreet.co.uk